This Privacy Policy (“Policy”) explains how Verohubs.com (operated by COMERCIALIZADORA Y URBANIZADORA INDUSTRIAL BENELI) collects, uses, stores, and protects your personal information when you visit our website or make a purchase. By using our website, you consent to the practices described in this Policy.

1. Information We Collect

We may collect the following types of personal information from you:

  • Contact information (name, email address, phone number, shipping/billing address)
  • Payment information (credit card details, Openpay account information) – note that we do not store full payment details; this information is processed securely by our payment partners
  • Account information (username, password if you create an account)
  • Browsing information (pages visited, products viewed, search queries, device type, IP address, browser information)
  • Order history and purchase details

2. How We Use Your Information

We use your personal information for the following purposes:

  • Process and fulfill your orders (including shipping and delivery)
  • Process payments securely (via Openpay and other payment methods)
  • Communicate with you about your order, account, or inquiries
  • Provide customer service and support
  • Improve our website, products, and services based on your browsing and purchase behavior
  • Send you marketing communications (e.g., new arrivals, promotions) if you opt-in to receive them
  • Comply with legal and regulatory requirements

3. Information Sharing

We do not sell, rent, or share your personal information with third parties for their marketing purposes without your consent. We may share your information with:

  • Payment processors (e.g., Openpay) to process your payments securely
  • Shipping carriers to deliver your orders
  • Service providers who assist us with website operation, marketing, or customer service
  • Legal authorities if required by law or to protect our rights and interests

4. Data Security

We take the security of your personal information seriously. We use industry-standard security measures (e.g., encryption, secure sockets layer (SSL) technology) to protect your information from unauthorized access, use, or disclosure. However, no website or online service can guarantee 100% security, and we cannot be held liable for any data breaches caused by external factors beyond our control.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of any inaccurate or incomplete information
  • Request deletion of your personal information (subject to legal obligations)
  • Opt-out of marketing communications at any time (by clicking the “unsubscribe” link in our emails or contacting us)

To exercise these rights, please contact us at despachocontaj@gmail.com.

6. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can disable cookies in your browser settings, but this may affect the functionality of our website.

7. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Policy regularly.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at despachocontaj@gmail.com.